Guest Experience Lead: Elevate Service & Team Growth

Lululemon Athletica; New Jersey; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top‑up

Development course offerings

Job summary

lululemon Ocean City Pop-Up seeks a Guest Experience Lead to oversee in-store guest interactions, deliver technical product education, and drive sales targets. As part of the store leadership team, you will mentor teammates, participate in hiring decisions, and serve as Supervisor on Duty to ensure smooth floor operations.

You will open/close the store, review daily metrics, and uphold an inclusive, high‑performance guest experience. Strong communication and adaptability are essential.

Qualifications

• 1 year retail or customer experience.
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Responsibilities

• Lead from the floor as Supervisor on Duty to drive guest experience.

Skills

Guest experience

Leadership

Coaching

Hiring

Customer service

Store operations

Education

High school diploma/GED/equivalent

Job description

lululemon Ocean City Pop-Up seeks a Guest Experience Lead to oversee in-store guest interactions, deliver technical product education, and drive sales targets. As part of the store leadership team, you will mentor teammates, participate in hiring decisions, and serve as Supervisor on Duty to ensure smooth floor operations.

You will open/close the store, review daily metrics, and uphold an inclusive, high‑performance guest experience. Strong communication and adaptability are essential.