Guest Experience Lead — Bakery Café Counter

maman | ardmore; Ardmore (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Healthcare

Sweet perks

Job summary

Maman is seeking a Counter Service team member in Ardmore to deliver warm, high-quality guest experiences at the cafe counter. You will engage with customers, explain seasonal items, and ensure accurate ordering and a clean, inviting space.

Ideal candidates have front-of-house experience, a friendly demeanor, and a passion for cookies and coffee. Weekend availability and teamwork are valued in a fast-paced environment.

Qualifications

• You have counter/cashier experience and front-of-house professionalism.
• You communicate warmly and clearly with guests and teammates.
• Hospitality and a positive, team-oriented attitude are essential.
• Flexibility to work weekends, holidays, and events is expected.

Responsibilities

• Greet guests, explain specials, and promote best-selling items.
• Ring up orders accurately using Toast POS and maintain counter cleanliness.
• Ensure a welcoming, efficient service experience for every guest.
• Assist with restocking and support colleagues to ensure smooth shifts.

Skills

Counter cashier

Front of house

Guest hospitality

Communication

Teamwork

Tools

Toast POS

Job description

Maman is seeking a Counter Service team member in Ardmore to deliver warm, high-quality guest experiences at the cafe counter. You will engage with customers, explain seasonal items, and ensure accurate ordering and a clean, inviting space.

Ideal candidates have front-of-house experience, a friendly demeanor, and a passion for cookies and coffee. Weekend availability and teamwork are valued in a fast-paced environment.