Guest Experience Lead - Bakery Café Counter

maman | design district; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Training and development opportunities

Job summary

maman | design district in Miami is seeking a passionate counter team member to join our vibrant café. You'll be responsible for greeting guests, managing counter aesthetics, and utilizing our Toast POS system to provide top-tier service. Our ideal candidate loves cookies, thrives in customer interaction, and maintains a positive and collaborative work culture.

We offer a competitive salary, healthcare, and growth opportunities in a fast-growing company dedicated to serving the best cookies and coffee.

Qualifications

• Passionate about food and beverages with a strong service attitude.
• Ability to communicate authentically about menu items.
• Desire to create memorable customer experiences.

Responsibilities

• Manage and uphold counter aesthetics while ensuring cleanliness.
• Utilize the Toast POS system to effectively handle orders.
• Develop relationships with customers to foster return visits.

Skills

Counter/cashier experience

Engaging communication skills

Front of house professionalism

Hospitality passion

Teamwork orientation

Multitasking ability

Barista experience

Job description

maman | design district in Miami is seeking a passionate counter team member to join our vibrant café. You'll be responsible for greeting guests, managing counter aesthetics, and utilizing our Toast POS system to provide top-tier service. Our ideal candidate loves cookies, thrives in customer interaction, and maintains a positive and collaborative work culture.

We offer a competitive salary, healthcare, and growth opportunities in a fast-growing company dedicated to serving the best cookies and coffee.