Guest Experience Lead & Assistant Manager

Dashing Diva Nail Lounge - dd91; New York (NY); On-site; USD 21,000 - 39,000; Part time

Benefits offered by this job

Complimentary/discounted salonservices

Job summary

Lunula Nail Salon in Greenpoint, Brooklyn seeks a warm, highly organized Front Desk Lead/Assistant Manager to welcome guests, manage the front desk, and support the technician team. This part-time role offers growth into a larger salon management position for the right candidate.

We value reliability, proactive problem-solving and a commitment to hospitality. The role involves ownership of guest experience, schedule management, and contributing to promotional initiatives.

Qualifications

• Hospitality or guest-facing experience preferred.
• Strong organizational and detail orientation.
• Willingness to learn and grow into leadership roles.

Responsibilities

• Welcome guests and create a warm, professional experience. Address guest concerns calmly and thoughtfully.
• Manage appointments, calls, checkout and daily schedule changes; keep front desk running smoothly.
• Support rebooking, guest outreach and cancellation follow-up.

Skills

Customer service

Front desk operations

Schedule management

Communication

Job description

Lunula Nail Salon in Greenpoint, Brooklyn seeks a warm, highly organized Front Desk Lead/Assistant Manager to welcome guests, manage the front desk, and support the technician team. This part-time role offers growth into a larger salon management position for the right candidate.

We value reliability, proactive problem-solving and a commitment to hospitality. The role involves ownership of guest experience, schedule management, and contributing to promotional initiatives.