Assistant Salon Manager

Dashing Diva Nail Lounge - dd91; New York (NY); On-site; USD 21,000 - 39,000; Part time

Benefits offered by this job

Complimentary/discounted salonservices

Job summary

Lunula Nail Salon in Greenpoint, Brooklyn seeks a warm, highly organized Front Desk Lead/Assistant Manager to welcome guests, manage the front desk, and support the technician team. This part-time role offers growth into a larger salon management position for the right candidate.

We value reliability, proactive problem-solving and a commitment to hospitality. The role involves ownership of guest experience, schedule management, and contributing to promotional initiatives.

Qualifications

• Hospitality or guest-facing experience preferred.
• Strong organizational and detail orientation.
• Willingness to learn and grow into leadership roles.

Responsibilities

• Welcome guests and create a warm, professional experience. Address guest concerns calmly and thoughtfully.
• Manage appointments, calls, checkout and daily schedule changes; keep front desk running smoothly.
• Support rebooking, guest outreach and cancellation follow-up.

Skills

Customer service

Front desk operations

Schedule management

Communication

Job description

Lunula Nail Salon Front Desk Lead/Assistant Manager

Greenpoint, Brooklyn

Lunula is looking for a warm, highly organized and proactive person to help lead the day-to-day guest and team experience at our Greenpoint nail salon.

This is more than a traditional receptionist role. We’re looking for someone who takes ownership, anticipates what guests and the team need, and finds productive ways to strengthen the salon during quieter periods.

For the right person, there is an opportunity to grow into a larger salon management role.

About Lunula

Lunula is a neighborhood nail salon focused on thoughtful nail care, healthy natural nails and genuine hospitality. We value people who care about their work, notice what needs attention and want to help make the business better.

What You'll Do

• Welcome guests and create a warm, professional experience. Handle guest concerns calmly and thoughtfully
• Manage appointments, calls, checkout and daily schedule changes. Keep the schedule and front desk running smoothly
• Support rebooking, guest outreach and cancellation follow-up
• Communicate with and support the technician team. Help keep the team productive and engaged during quieter periods
• Monitor inventory, supplies and salon presentation
• Support promotions, content and salon projects
• Take initiative and make sure important details don't fall through the cracks

Who We're Looking For

• Highly reliable and punctual
• Warm, professional and genuinely enjoys taking care of people
• Organized, proactive and detail-oriented
• Strong communicator with excellent follow-through.
• Calm and solutions-oriented when problems arise. Comfortable taking responsibility and respectfully giving direction
• Interested in learning, contributing and growing into greater responsibility (e.g., marketing, management)
• Hospitality, salon/spa, retail, restaurant, healthcare or other guest-facing experience is a plus. Previous salon experience is helpful but not required.

Schedule + Compensation

• Part-time role with potential for increased hours
• Competitive hourly pay based on experience
• Compensation reviews, bonus and advancement based on performance and impact
• Complimentary/discounted salon services and products
• Clear opportunity to grow into greater leadership and management responsibility

Growth is based on reliability, ownership, leadership and contribution to the business.

We hire for care and promote for ownership.