Front Desk Lead for Wellness Nail Studio

sundays studio; New York (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts on studio services

Ongoing training and professional development opportunities

Sick Days and Paid Time Off

Company-subsidized health insurance policy

Job summary

A leading nail care studio in New York is seeking an experienced Front Desk Manager who will be the first point of contact for clients. This role requires exceptional customer service skills, the ability to manage appointments, and a keen attention to detail in a fast-paced environment. Ideal candidates will have previous experience in customer service and a focus on wellness. The position offers a competitive hourly wage, employee discounts, and opportunities for growth within a supportive team atmosphere.

Qualifications

• Minimum of 1-3 years experience in customer service, spa, hospitality, sales and/or retail.
• Punctuality and a flexible schedule are essential.
• Experience at a nail/spa/beauty or other salon preferred.

Responsibilities

• Greet clients warmly as they arrive at the studio.
• Manage appointment bookings, ensuring accuracy and efficiency.
• Handle cash transactions with precision.
• Maintain cleanliness and organization at the front desk.
• Assist technicians with various tasks as needed.
• Monitor inventory levels and communicate supply needs.

Skills

Highly organized and focused

Good interpersonal skills/high emotional intelligence

Client service oriented

Ability to multitask and work under pressure

Ability to explain services in detail to clients

Strong attention to detail

Comfortable working in Microsoft Office and Google Suite

Education

High School diploma

Bachelor's degree

Tools

Booking software (e.g., Booker)

Job description

A leading nail care studio in New York is seeking an experienced Front Desk Manager who will be the first point of contact for clients. This role requires exceptional customer service skills, the ability to manage appointments, and a keen attention to detail in a fast-paced environment. Ideal candidates will have previous experience in customer service and a focus on wellness. The position offers a competitive hourly wage, employee discounts, and opportunities for growth within a supportive team atmosphere.