Front Desk Receptionist

SoDo Nails and Lash Bar; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

SoDo Nails and Lash Bar is seeking a friendly, dependable receptionist to manage the busy salon's front desk. You will greet clients with a professional attitude, handle calls and booking inquiries, and coordinate appointments to keep the schedule flowing smoothly.

Ideal candidates are reliable and punctual, comfortable multitasking, and able to communicate clearly with clients and team members. This hands-on role emphasizes proactive service and teamwork in a fast-paced salon environment.

Qualifications

• Experience in customer service or receptionist roles preferred.
• Reliable, punctual, and able to multitask in a fast-paced environment.
• Excellent communication and people skills, friendly and professional.

Responsibilities

• Greeting and checking in clients with a welcoming, professional attitude
• Answering phone calls, texts, and booking inquiries
• Scheduling, confirming, rescheduling, and managing appointments
• Coordinating walk-ins and helping keep technicians' schedules running smoothly
• Checking clients out and processing payments
• Communicating wait times and appointment changes professionally
• Keeping the front desk, waiting area, and common areas clean and organized
• Helping with light cleaning, disinfecting, laundry, and general salon upkeep when needed
• Restocking supplies and keeping the salon organized
• Paying attention to what needs to be done without always having to be asked
• Staying calm and professional when the salon becomes busy
• Working as a team and helping wherever needed

Skills

Customer service

Front desk

Reliability

Punctuality

People skills

Multitasking

Communication

Initiative

Tools

Booking system

Scheduling software

POS system

Job description

Receptionist / Front Desk Coordinator

We are looking for a friendly, dependable, organized, and proactive receptionist who can confidently manage the front desk of a busy nail and lash salon.

This position is perfect for someone who is great with people, communicates well, can multitask, and understands that the front desk sets the tone for the entire salon.

Responsibilities include:

• Greeting and checking in clients with a welcoming, professional attitude
• Answering phone calls, texts, and booking inquiries
• Scheduling, confirming, rescheduling, and managing appointments
• Coordinating walk-ins and helping keep technicians' schedules running smoothly
• Checking clients out and processing payments
• Communicating wait times and appointment changes professionally
• Keeping the front desk, waiting area, and common areas clean and organized
• Helping with light cleaning, disinfecting, laundry, and general salon upkeep when needed
• Restocking supplies and keeping the salon organized
• Paying attention to what needs to be done without always having to be asked
• Staying calm and professional when the salon becomes busy
• Working as a team and helping wherever needed

Who We're Looking For

Someone who is reliable and punctual is extremely important to us. We need someone who shows up for their scheduled shifts, is comfortable taking initiative, and doesn't spend downtime sitting on their phone.

You should be personable and confident with customers, able to handle several things happening at once, and willing to learn our booking system and salon procedures.

Customer service or receptionist experience is preferred, but attitude, reliability, work ethic, and willingness to learn are just as important.

This is a hands-on front desk position. We are looking for someone who sees something that needs attention and takes care of it- not someone who waits to be told every little task.