Guest Experience Lead - Admissions & Membership (Outdoor)

Riverbanks Zoo & Garden; Georgia; On-site; USD 17,000 - 22,000; Full time

Job summary

Riverbanks Zoo & Garden in Georgia is seeking dependable Admissions Attendants to provide an outstanding guest experience. You’ll welcome visitors at the front gates, assist with ticket and membership sales, and answer questions at information outposts.

This role requires a high school diploma, 4–6 months of customer service or cashier experience, and the ability to work outdoors in all weather, including evenings, weekends, and holidays.

Qualifications

• High school diploma required.
• 4–6 months of customer service or related experience.
• Cashier and data entry experience preferred.
• Ability to work outdoors in all weather and stand for long periods.
• Flexible availability including weekdays, weekends, evenings, holidays, and special events.

Responsibilities

• Greet guests at front gates and assist at information outposts.
• Handle ticket and membership purchase transactions at various booths.
• Communicate with guests about memberships, exhibits, attractions, services and policies.

Skills

Customer service

Cashier experience

Data entry

Education

High school diploma

Tools

Cash register

Job description

Riverbanks Zoo & Garden in Georgia is seeking dependable Admissions Attendants to provide an outstanding guest experience. You’ll welcome visitors at the front gates, assist with ticket and membership sales, and answer questions at information outposts.

This role requires a high school diploma, 4–6 months of customer service or cashier experience, and the ability to work outdoors in all weather, including evenings, weekends, and holidays.