Guest Experience Lead — Fashion Retail Growth

Stand Out For Good, Inc.; Chattanooga (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead at our Chattanooga, TN location to deliver an exceptional guest experience and maintain compelling visual presentations.

You will coach associates, uphold service standards, and participate in opening/closing procedures while representing the brand with professional dress and behavior. The role emphasizes accountability, teamwork, and adaptability, with opportunities for development within a growing company that supports volunteering and employee

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Consistently adheres to guest service standards.
• Acts as a positive role model, contributes to a culture of teamwork.
• Coaches associates on guest interactions, recognizes great performance.
• Demonstrates accountability and ownership of behaviors and results.
• Embraces feedback and uses it to drive positive change.
• Embraces change, leads through conflict and treats others with respect.
• Maintains a clean and presentable store environment.
• Assists in the construction of merchandising and window displays.
• Represents the brand by adhering to dress and grooming standards.
• Completes opening/closing procedures as directed by management.
• Adheres to loss prevention policies and procedures.
• Participates in walk-throughs, communicates successes and opportunities.
• Serves as leader on duty as needed.

Job description

Stand Out For Good, Inc. is seeking a Guest Lead at our Chattanooga, TN location to deliver an exceptional guest experience and maintain compelling visual presentations.

You will coach associates, uphold service standards, and participate in opening/closing procedures while representing the brand with professional dress and behavior. The role emphasizes accountability, teamwork, and adaptability, with opportunities for development within a growing company that supports volunteering and employee