Guest Experience Lead

Global Partners LP; Perkinsville (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health & Wellness

401k matching

Tuition reimbursement

Growth opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and streamline work processes directed by management. The role focuses on coaching, guest engagement, cash handling, and maintaining store standards.

We emphasize safety, customer service, and 24/7 guest program execution. The position offers a dynamic environment with opportunities for growth within a Fortune 500 company with a long-standing community focus.

Qualifications

• Supervise staff and ensure management directives are followed.
• Provide constructive feedback to improve task performance.
• Greet guests and ensure a positive shopping experience.
• Adhere to safety, security, quality, and store policies.

Responsibilities

• Supervise employees to ensure they perform all duties.
• Coach employees with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Ensure compliance with safety, security, quality and operations policies.
• Operate the POS per corporate standards and manage cash levels.
• Maintain cleanliness and store housekeeping.
• Coordinate guest service programs and processes 24/7 execution.
• Handle all cash processes including deposits, lottery, gift cards, and checks.

Skills

Staff supervision

Coaching

Guest service

Cash handling

POS operations

Inventory stocking

Safety compliance

Customer complaints

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and streamline work processes directed by management. The role focuses on coaching, guest engagement, cash handling, and maintaining store standards.

We emphasize safety, customer service, and 24/7 guest program execution. The position offers a dynamic environment with opportunities for growth within a Fortune 500 company with a long-standing community focus.