Guest Experience Host — Welcoming Front-of-House Pro

Specialty Restaurants; Placentia (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health plans

Life insurance

401k with match

Employee discounts

EAP

Growth opportunities

Paid sick time

Referral program

Job summary

Orange Hill in California is seeking a friendly Host/Hostess to welcome guests and guide them to their table, managing seating with an eye for guest preferences and server flow. You will answer calls, handle reservations, and keep the front-of-house area organized and inviting.

The role emphasizes excellent guest service, strong communication, and the ability to multitask in a busy dining environment. Weekend and holiday hours are required, with growth opportunities within the restaurant group.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with a passion for customer service.
• Ability to multitask and stay calm under pressure in a busy environment.
• Strong organizational skills and attention to detail.
• Prior experience as a host/hostess or in a customer-facing role is preferred but not required.
• Flexibility to work varied hours. Weekends and holidays are Mandatory.

Responsibilities

• Greet guests with a warm and welcoming attitude.
• Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
• Provide accurate wait times and ensure guests are comfortable during their wait.
• Answer phone calls, take reservations, and manage the guest list.
• Maintain a clean and organized front-of-house area, including the host stand and entryway.
• Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
• Assist with other tasks as needed, including helping with special events.

Skills

Communication skills

Customer service

Multitasking

Flexibility

Education

High School Diploma or College Degree

Job description

Orange Hill in California is seeking a friendly Host/Hostess to welcome guests and guide them to their table, managing seating with an eye for guest preferences and server flow. You will answer calls, handle reservations, and keep the front-of-house area organized and inviting.

The role emphasizes excellent guest service, strong communication, and the ability to multitask in a busy dining environment. Weekend and holiday hours are required, with growth opportunities within the restaurant group.