Guest Experience Host - Hotel Restaurant

Pacific Hospitality Group; Huntington Beach (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Pacific Hospitality Group in Huntington Beach, CA is seeking a friendly host/hostess to greet guests, seat them, and provide menus and information about restaurant options at the hotel. You will manage the waiting list and inform guests when tables are ready, guiding them to their seats and introducing them to servers.

Maintain cleanliness of the hostess stand and dining area, handle reservations by phone, and assist servers as needed to ensure guest satisfaction.

Qualifications

• Customer service and cash handling experience required.
• Strong communication and interpersonal skills.
• Professional demeanor and positive attitude.

Responsibilities

• Greet guests, seat them, provide menus and general information about restaurant options.
• Maintain waiting list, record guest name and party size; provide estimated wait times and notify when tables are ready.
• Introduce guests to servers; ensure tables are properly presented and complete; communicate any issues to the supervisor.

Skills

Customer service

Cash handling

Communication skills

Job description

Pacific Hospitality Group in Huntington Beach, CA is seeking a friendly host/hostess to greet guests, seat them, and provide menus and information about restaurant options at the hotel. You will manage the waiting list and inform guests when tables are ready, guiding them to their seats and introducing them to servers.

Maintain cleanliness of the hostess stand and dining area, handle reservations by phone, and assist servers as needed to ensure guest satisfaction.