Guest Experience Host & Front-Desk Concierge

Specialty Restaurants Corporation; Long Beach (CA); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health plans

Life insurance

Supplemental benefits

401k match

EAP

Staff discounts

Career growth

Paid Sick Time

Job summary

Specialty Restaurants Corporation in Long Beach, CA is seeking a Host/Hostess to warmly greet guests, escort them to tables, and ensure an exceptional dining experience. You will manage seating, answer calls and reservations, and coordinate with servers to maintain smooth operations.

Flexible weekend and holiday availability is required. Prior hosting experience is preferred, and a professional appearance plus strong customer-service orientation are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with a passion for customer service.
• Ability to multitask and stay calm under pressure in a busy environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet guests with a warm and welcoming attitude.
• Manage the seating chart and seat guests efficiently.
• Provide accurate wait times and assist guests while they wait.
• Answer phone calls, take reservations, and manage the guest list.
• Maintain a clean front-of-house area, including the host stand and entryway.
• Communicate with servers, bussers, and managers to ensure a seamless guest experience.
• Assist with special events as needed.

Skills

Customer service

Communication

Multitasking

Organization

Team collaboration

Education

High school diploma or equivalent

Food Handler Certificate

California RBS Certificate

Sexual Harassment Certificate

Job description

Specialty Restaurants Corporation in Long Beach, CA is seeking a Host/Hostess to warmly greet guests, escort them to tables, and ensure an exceptional dining experience. You will manage seating, answer calls and reservations, and coordinate with servers to maintain smooth operations.

Flexible weekend and holiday availability is required. Prior hosting experience is preferred, and a professional appearance plus strong customer-service orientation are essential.