Guest Experience Host — Welcome, Seat & Delight

FreeRange Concepts; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Birdies Icehouse in Houston, TX is seeking a friendly Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, escort guests to dining or bar areas, and hand out menus.

The ideal candidate has excellent communication, strong organizational skills, and the ability to maintain a clean reception area, handle calls, and support guests from arrival to departure.

Qualifications

• Excellent communication skills, both in person and via phone.
• Strong organizational ability to monitor seating and flow in dining and bar areas.
• Good physical condition to stand and walk for long shifts.
• Familiarity with health and safety regulations (e.g., TABC/food handler).

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon departure and thank them for joining us.
• Maintain a clean host reception area.
• Cater to guests needing extra attention (children, elderly).
• Answer incoming calls and address questions.
• Assist with ToGo orders.

Skills

Excellent communication

Strong organizational skills

Good physical condition

Familiarity with health and safety

Job description

Birdies Icehouse in Houston, TX is seeking a friendly Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, escort guests to dining or bar areas, and hand out menus.

The ideal candidate has excellent communication, strong organizational skills, and the ability to maintain a clean reception area, handle calls, and support guests from arrival to departure.