Guest Experience Host: Create Remarkable Memories

Bowl & Barrel; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Bowl & Barrel in Houston is seeking a friendly Host to be the first point of contact for guests and to support seating and guest flow. You will greet guests, provide wait times, escort to dining or bar areas, hand out menus, and help with to-go orders while maintaining a clean reception area and delivering a remarkable guest experience.

This role requires strong communication, good physical stamina, and the ability to multitask during busy shifts.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor seating.
• Good physical condition to walk and stand during shift.
• TABC and Food Handler Certified is preferred.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon departure and thank them for joining us.
• Maintain a clean host reception area.
• Cater to guests who require extra attention.
• Answer incoming calls and address customers’ queries.
• Assist with To-go orders.

Skills

Excellent communication

Organizational skills

Health & safety knowledge

Customer service

Job description

Bowl & Barrel in Houston is seeking a friendly Host to be the first point of contact for guests and to support seating and guest flow. You will greet guests, provide wait times, escort to dining or bar areas, hand out menus, and help with to-go orders while maintaining a clean reception area and delivering a remarkable guest experience.

This role requires strong communication, good physical stamina, and the ability to multitask during busy shifts.