Guest Experience Host - Front of House

FreeRange Concepts; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

FreeRange Concepts in Houston, TX is seeking a welcoming Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, escort guests to dining or bar areas, and hand out menus while introducing service staff.

You should have strong organizational and people skills to ensure a positive dining experience from arrival to departure. The role emphasizes excellent customer service and helping create remarkable memories for guests.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills, both by phone and in person.
• Strong organizational abilities to monitor seating across dining and bar areas.
• Good physical condition to walk and stand for long shifts.
• TABC and Food Handler certifications are preferred.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to dining or bar areas.
• Present menus and introduce server names.
• Greet departing guests and thank them for joining us.
• Maintain a clean host reception area.
• Assist guests needing extra attention (children, elderly).
• Answer incoming calls and address queries.
• Assist with To-Go orders.

Skills

Communication skills

Organizational skills

People skills

Job description

FreeRange Concepts in Houston, TX is seeking a welcoming Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, escort guests to dining or bar areas, and hand out menus while introducing service staff.

You should have strong organizational and people skills to ensure a positive dining experience from arrival to departure. The role emphasizes excellent customer service and helping create remarkable memories for guests.