Guest Experience Host – Warm Welcomes & Swift Service

Omni Hotels & Resorts; Pennsylvania; On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Bedford Springs Resort & Spa, in Pennsylvania, seeks an attentive Host to deliver exceptional guest service in a fine dining setting. You will greet guests, manage seating, and support daily restaurant operations to ensure smooth service and a welcoming atmosphere.

The role requires strong communication, the ability to multitask, and a friendly, professional demeanor in a fast-paced environment.

Qualifications

• Experience in a hospitality setting with guest-facing roles is preferred.
• Strong communication and problem-solving skills for guest interactions.
• Ability to handle multiple tasks in a fast-paced restaurant environment.

Responsibilities

• Greet and seat guests with a friendly, professional demeanor.
• Maintain service standards and assist with reservations and guest flow.
• Answer phones, manage seating, and explain restaurant concepts.
• Ensure cleanliness and organization of the host stand and entry area.
• Respond to guest requests promptly to create a memorable experience.

Skills

Hospitality knowledge

Customer service

Communication

Multi-tasking

Education

High school diploma

Tools

Micros

POS systems

Payroll systems

Job description

Omni Bedford Springs Resort & Spa, in Pennsylvania, seeks an attentive Host to deliver exceptional guest service in a fine dining setting. You will greet guests, manage seating, and support daily restaurant operations to ensure smooth service and a welcoming atmosphere.

The role requires strong communication, the ability to multitask, and a friendly, professional demeanor in a fast-paced environment.