Resort Restaurant Manager — Elevate Guest Experience

Omni Hotels & Resorts; Bedford Township (PA); On-site; USD 65,000 - 95,000; Full time

Job summary

Omni Bedford Springs Resort & Spa is seeking a Restaurant General Manager-level leader to supervise all restaurant personnel and ensure service aligns with Omni standards. You will drive guest satisfaction, oversee daily operations, and coordinate service with kitchen and front-of-house teams.

You should have a Bachelor's degree, 4+ years in F&B leadership, and strong communication. The role requires flexibility to work evenings, weekends, and holidays at our historic Pennsylvania resort.

Qualifications

• Bachelor's Degree or Equivalent preferred.
• 4 years of experience in a previous Food & Beverage operations leadership role required.
• Previous Restaurant General Manager or Assistant General Manager experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Understanding of financial statements and labor productivity.
• Excellent communication skills.

Responsibilities

• Consistently ensure maximum guest satisfaction while dining in the restaurant.
• Conduct pre-meal meetings with service staff daily.
• Supervise floor during operation and ensure steps of service.
• Monitor guest experience timing and service protocol adherence.
• Handle guest complaints to their satisfaction.

Skills

Leadership

Financial acumen

Communication

Team supervision

Guest satisfaction

Education

Bachelor's Degree or Equivalent

Tools

MICROS

Job description

Omni Bedford Springs Resort & Spa is seeking a Restaurant General Manager-level leader to supervise all restaurant personnel and ensure service aligns with Omni standards. You will drive guest satisfaction, oversee daily operations, and coordinate service with kitchen and front-of-house teams.

You should have a Bachelor's degree, 4+ years in F&B leadership, and strong communication. The role requires flexibility to work evenings, weekends, and holidays at our historic Pennsylvania resort.