Guest Experience Host: Warm Welcome & Seating Lead

Landry's, Inc.; Galveston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Landry's, Inc. in Galveston is seeking a Grotto Host to welcome guests and set the tone for their dining experience. You will help manage the flow of the room, handle multi-line phone calls, waitlists, and reservations software, coordinating with the front-of-house team.

This tipped position does not earn tips; you will need strong interpersonal skills and composure under pressure to keep guests satisfied during busy periods.

Qualifications

• Warm, welcoming demeanor and professional appearance.
• Ability to manage multi-line phone calls, waitlists, and reservations software.
• Maintains calm and polite demeanor during busy periods.

Responsibilities

• Greet guests and set the tone for the dining experience.
• Manage room flow, waitlists, and reservations, coordinating with front-of-house team.
• Remain composed under pressure when crowds are heavy or guests are frustrated.

Skills

Interpersonal Skills

Organizational Abilities

Composure Under Pressure

Job description

Landry's, Inc. in Galveston is seeking a Grotto Host to welcome guests and set the tone for their dining experience. You will help manage the flow of the room, handle multi-line phone calls, waitlists, and reservations software, coordinating with the front-of-house team.

This tipped position does not earn tips; you will need strong interpersonal skills and composure under pressure to keep guests satisfied during busy periods.