Guest Experience Host — Warm Welcomes & Seating

Nia Hotel; Menlo Park (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Nia Hotel in Menlo Park is seeking an energetic Host who will warmly greet guests, offer seating options, escort guests to tables, and set the tone for a welcoming dining or service experience. You will maintain the dining room setup, read and log communications, coordinate reservations, assist the service team, and help ensure smooth guest flow while upholding MSDS and OSHA safety practices.

You will be part of a front-of-house team that supports guest satisfaction, with shifts that may include

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service experience

Education

High school diploma

Job description

Nia Hotel in Menlo Park is seeking an energetic Host who will warmly greet guests, offer seating options, escort guests to tables, and set the tone for a welcoming dining or service experience. You will maintain the dining room setup, read and log communications, coordinate reservations, assist the service team, and help ensure smooth guest flow while upholding MSDS and OSHA safety practices.

You will be part of a front-of-house team that supports guest satisfaction, with shifts that may include