Guest Experience Host: Warm Welcomes & Seamless Seating

IHOP; McKinney (TX); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

IHOP in Texas is seeking a friendly host/hostess to greet guests, seat them promptly, and maintain a welcoming dining experience. You will also answer phones, take to-go orders, and keep the waiting area organized with a courteous attitude.

The role emphasizes quick guest seating, professional interaction with guests and staff, and contributing to a positive first impression that encourages guests to return.

Qualifications

• Greet guests promptly and seat them.
• Develop professional relationships with IHOP staff and guests.
• Handle guest inquiries and thank guests to encourage return.

Responsibilities

• Greet guests within 30 seconds and seat them promptly.
• Rotate seating to maintain service quality.
• Answer phones, take messages, and manage To-Go orders.
• Maintain waiting list and assist with restroom cleanliness checks.

Skills

Customer service

Communication

Teamwork

Job description

IHOP in Texas is seeking a friendly host/hostess to greet guests, seat them promptly, and maintain a welcoming dining experience. You will also answer phones, take to-go orders, and keep the waiting area organized with a courteous attitude.

The role emphasizes quick guest seating, professional interaction with guests and staff, and contributing to a positive first impression that encourages guests to return.