Guest Experience Host: Fast Seating & Smiles

IHOP; Fort Worth (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

IHOP in Fort Worth, TX seeks a friendly Host/Hostess to greet guests, seat them promptly, and coordinate front-of-house activities. You will manage seating arrangements and assist with To Go orders in a fast-paced dining environment.

The role focuses on delivering warm hospitality, maintaining a smooth flow of guests, and supporting team members to ensure a positive dining experience.

Qualifications

• Prior guest-facing experience is preferred.
• Strong communication and interpersonal skills.
• Ability to stay calm in a fast-paced environment.

Responsibilities

• Greet guests entering the restaurant and seat them promptly.
• Rotate station seating to maintain service quality.
• Answer the telephone, take messages, and handle To Go orders.
• Maintain a waiting list and ensure restrooms are clean.
• Assist guests with questions and address concerns when needed.

Skills

Hospitality

Customer service

Teamwork

Communication

Job description

IHOP in Fort Worth, TX seeks a friendly Host/Hostess to greet guests, seat them promptly, and coordinate front-of-house activities. You will manage seating arrangements and assist with To Go orders in a fast-paced dining environment.

The role focuses on delivering warm hospitality, maintaining a smooth flow of guests, and supporting team members to ensure a positive dining experience.