Guest Experience Host | Flexible Hours & Advancement

IHOP; San Jose (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a friendly host to greet and seat guests, manage the wait list, and assist in maintaining a smooth guest flow. You will handle orders, take payments, and provide menu guidance to ensure a positive dining experience.

The role emphasizes teamwork, strong communication, and the ability to multitask in a fast-paced environment while delivering excellent guest service. Competitive pay and opportunities for advancement are offered.

Qualifications

• Must be able to work well in a team and communicate clearly with guests and staff.
• Must be able to handle money transactions (cash, credit cards) responsibly.
• Must be able to multitask and stay composed during busy periods.

Responsibilities

• Greet guests, seat guests, and manage guest flow.
• Handle To-Go and Delivery orders and manage wait list when busy.
• Provide menu recommendations and upsell when appropriate.
• Communicate order details to kitchen staff and deliver food and beverages timely.
• Collect payments and maintain cleanliness of the dining area.

Skills

Teamwork

Communication skills

Cash handling

Multitasking

Customer service

Job description

IHOP is seeking a friendly host to greet and seat guests, manage the wait list, and assist in maintaining a smooth guest flow. You will handle orders, take payments, and provide menu guidance to ensure a positive dining experience.

The role emphasizes teamwork, strong communication, and the ability to multitask in a fast-paced environment while delivering excellent guest service. Competitive pay and opportunities for advancement are offered.