Guest Experience Host: Warm Welcome, Smooth Seating

Dreamscape Hospitality; Santa Monica (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Dreamscape Hospitality is seeking a Host/Hostess in Santa Monica to create a welcoming dining experience. You will greet guests, manage seating with the front-of-house team, and maintain a tidy host stand while answering questions and guiding guests to tables.

This role emphasizes strong guest service, organization, and teamwork in a fast-paced restaurant environment. Flexibility for evenings and weekends is preferred to support peak dining times.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Previous experience in a customer service or hospitality role preferred.
• Flexibility to work evenings, weekends, and holidays.
• Friendly, approachable demeanor with a positive attitude.
• Ability to work as part of a team and follow instructions.

Responsibilities

• Greet guests promptly and courteously upon arrival.
• Manage reservations and seating arrangements efficiently.
• Maintain a clean and organized host stand and waiting area.
• Provide menus and answer initial guest inquiries.
• Coordinate with the service team to ensure smooth seating flow.
• Handle guest inquiries and resolve concerns professionally.
• Monitor wait times and communicate effectively with guests.
• Uphold cleanliness and safety standards in the host area.

Skills

Interpersonal skills

Communication skills

Organizational skills

Calm under pressure

Team player

Customer service experience

Job description

Dreamscape Hospitality is seeking a Host/Hostess in Santa Monica to create a welcoming dining experience. You will greet guests, manage seating with the front-of-house team, and maintain a tidy host stand while answering questions and guiding guests to tables.

This role emphasizes strong guest service, organization, and teamwork in a fast-paced restaurant environment. Flexibility for evenings and weekends is preferred to support peak dining times.