Guest Experience Host — Warm Welcome & Smooth Seating

Sage Hospitality Group; Raleigh (NC); On-site; USD 19,000 - 21,000; Full time

Job summary

Sage Hospitality Group seeks a Restaurant Host for Indigo Raleigh in North Carolina. You will be the first point of contact, greeting guests, managing reservations, and coordinating with the service team to ensure a smooth, welcoming dining experience.

This entry-level to mid-level role emphasizes guest service, clear communication, and a professional appearance. Candidates should meet basic education requirements and be ready to support the dining room during service.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality or guest service experience preferred.
• Basic knowledge of hospitality principles and the role of a restaurant host.
• Ability to communicate effectively with guests, associates, and supervisors.
• Ability to read and follow instructions, reservations, and service notes.
• Manual coordination to operate reservation systems and assist with menus or trays as needed.

Responsibilities

• Greet guests warmly upon arrival, ensuring a positive first impression.
• Manage reservations and waitlists to support efficient seating and dining room flow.
• Answer and manage phone calls professionally; book reservations and update reservation systems accurately.
• Escort guests to tables and communicate special requests or needs to service associates.
• Maintain cleanliness and organization of the host stand and entry areas.
• Attend pre-meal and departmental meetings to stay informed on menu offerings, specials, and service standards.

Skills

Guest service

Communication

Reservation systems

Education

High school diploma

Tools

Reservation systems

Job description

Sage Hospitality Group seeks a Restaurant Host for Indigo Raleigh in North Carolina. You will be the first point of contact, greeting guests, managing reservations, and coordinating with the service team to ensure a smooth, welcoming dining experience.

This entry-level to mid-level role emphasizes guest service, clear communication, and a professional appearance. Candidates should meet basic education requirements and be ready to support the dining room during service.