Guest Experience Host: Warm Welcomes & Reservations

The Indigo Road Hospitality Group; Greenville (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Dynamic team environment

Job summary

The Indigo Road Hospitality Group in Greenville, SC is seeking a friendly Host to welcome guests, manage seating, and coordinate with the dining room and kitchen to ensure smooth service.

You will handle reservations via OpenTable, greet guests on arrival, provide wait times when necessary, and support a fast-paced, guest-focused dining room. A year of host experience and a positive, team-oriented attitude are required.

Qualifications

• At least one year of restaurant host experience required.
• Have a positive energy, be ready to assist fellow support staff and work as a team player.
• Ability to communicate effectively with managers, employees, and all guests.
• A flexible schedule to work days, nights, weekends and holidays.
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

• Responsible for taking reservations using the online reservations system in OpenTable
• Warmly and graciously greet all guests upon arrival and thank guests as they leave
• When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
• Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed

Skills

Customer service

OpenTable experience

Communication

Team player

Tools

OpenTable

Job description

The Indigo Road Hospitality Group in Greenville, SC is seeking a friendly Host to welcome guests, manage seating, and coordinate with the dining room and kitchen to ensure smooth service.

You will handle reservations via OpenTable, greet guests on arrival, provide wait times when necessary, and support a fast-paced, guest-focused dining room. A year of host experience and a positive, team-oriented attitude are required.