Guest Experience Host — Restaurant

Sage Restaurant Group; Raleigh (NC); On-site; USD 19,000 - 21,000; Full time

Job summary

Indigo Raleigh Hotel is seeking a friendly Restaurant Host to welcome guests, manage arrivals, and coordinate seating with the service team to ensure a smooth dining experience. You will greet guests, handle reservations and waitlists, escort guests to tables, and communicate special requests to the team.

A high school diploma and prior hospitality experience are preferred. This full-time role offers a dynamic work environment at Indigo Raleigh, where guest service excellence and teamwork are

Qualifications

• Education/Formal Training: High school diploma or equivalent preferred.
• Previous hospitality or guest service experience preferred.
• Basic knowledge of hospitality principles and the role of a restaurant host.

Responsibilities

• Greet guests warmly and promptly upon arrival, ensuring a positive first impression.
• Manage reservations and waitlists to support efficient seating and dining room flow.
• Answer and manage phone calls professionally; book reservations and update reservation systems accurately.
• Escort guests to tables and communicate special requests or needs to service associates.
• Maintain awareness of dining room pacing, table status, and guest flow throughout service.
• Communicate clearly with management, culinary, and service associates to support seamless operations.

Skills

Communication skills

Hospitality knowledge

Teamwork

Multi-tasking

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Indigo Raleigh Hotel is seeking a friendly Restaurant Host to welcome guests, manage arrivals, and coordinate seating with the service team to ensure a smooth dining experience. You will greet guests, handle reservations and waitlists, escort guests to tables, and communicate special requests to the team.

A high school diploma and prior hospitality experience are preferred. This full-time role offers a dynamic work environment at Indigo Raleigh, where guest service excellence and teamwork are