Guest Experience Host: Warm Welcome & Seating

Pepperjax Development Company; Kearney (NE); On-site; USD 21,000 - 23,000; Full time

Job summary

Pepperjax Development Company is seeking a friendly Host to be the first point of contact for guests. You will greet guests, manage reservations, and ensure a smooth flow of seating in the dining area.

You will escort guests to tables, provide menus, and coordinate with waitstaff to maintain timely service while addressing guest questions about hours, specials, and promotions. Maintain a clean, organized host area and uphold health and safety standards.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is preferred.
• Excellent interpersonal and communication skills are essential.
• Strong organizational and multitasking abilities are important.
• Ability to stay calm and composed in a fast-paced environment.
• Friendly, outgoing personality and teamwork mindset.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and seating to maintain smooth flow.
• Escort guests to tables and provide menus.
• Coordinate with waitstaff to ensure timely service.
• Answer phone calls and share restaurant hours, specials, and promotions.
• Keep the host area clean and organized.
• Collaborate with kitchen and bar staff to manage wait times and special requests.
• Address guest concerns or complaints promptly.
• Maintain knowledge of menu items and daily specials.
• Follow health and safety regulations.

Skills

Customer service

Interpersonal communication

Organizational skills

multitasking

Calm under pressure

Friendly personality

Teamwork

Education

High school diploma or equivalent

Job description

Pepperjax Development Company is seeking a friendly Host to be the first point of contact for guests. You will greet guests, manage reservations, and ensure a smooth flow of seating in the dining area.

You will escort guests to tables, provide menus, and coordinate with waitstaff to maintain timely service while addressing guest questions about hours, specials, and promotions. Maintain a clean, organized host area and uphold health and safety standards.