Guest Experience Host: Welcoming & Reservations Pro

Good Evans; Kearney (NE); On-site; USD 24,000 - 30,000; Full time

Job summary

Good Evans is seeking a friendly Host to be the first point of contact for guests, greeting them warmly and ensuring smooth dining flow. You’ll manage reservations, seat guests, and coordinate with staff to deliver timely service while maintaining a clean host area.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to multitask in a fast-paced environment. Join us to create a welcoming dining experience.

Qualifications

• High school diploma or equivalent.
• Preferred prior experience in customer service.
• Strong interpersonal and communication abilities.
• Organized with good multitasking skills.
• Calm, friendly, and able to work in a fast-paced setting.
• Team player with a customer-focused mindset.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and seating to ensure smooth flow.
• Escort guests to tables and hand out menus.
• Coordinate with waitstaff to ensure timely service.
• Answer phone calls and inform guests about hours and promos.
• Maintain a clean, organized host area and reception.
• Collaborate with kitchen and bar to communicate wait times.
• Address guest concerns promptly and professionally.
• Stay informed on menu items and daily specials.
• Follow health and safety regulations.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Teamwork

Customer service orientation

Education

High school diploma or equivalent

Job description

Good Evans is seeking a friendly Host to be the first point of contact for guests, greeting them warmly and ensuring smooth dining flow. You’ll manage reservations, seat guests, and coordinate with staff to deliver timely service while maintaining a clean host area.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to multitask in a fast-paced environment. Join us to create a welcoming dining experience.