Guest Experience Host — Warm Welcome & Seamless Seating

Colonial House Restaurant & Bar; Rapid City (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

Colonial House Restaurant & Bar in Rapid City, SD is seeking a friendly Host to be the first point of contact for guests, creating a welcoming atmosphere and helping manage seating and wait times.

You will welcome guests, coordinate with servers and bussers, handle reservations and to-go orders, maintain a clean reception area, and support the team while upholding health and safety standards.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Friendly and outgoing personality.
• Flexibility to work evenings, weekends, and holidays.
• Physical stamina to stand, walk, and carry items for extended periods.
• Previous experience in a similar role is a plus but not required.

Responsibilities

• Greet guests and provide a welcoming atmosphere.
• Manage reservations and seating options.
• Coordinate with servers and bussers about seating via headset.
• Handle take-to-go orders and payments.
• Maintain a clean reception area and adhere to health/safety regulations.
• Address guest questions and resolve concerns with a positive attitude.
• Escort guests to dining or bar areas and thank them upon departure.

Skills

Communication

Customer service

Team player

Job description

Colonial House Restaurant & Bar in Rapid City, SD is seeking a friendly Host to be the first point of contact for guests, creating a welcoming atmosphere and helping manage seating and wait times.

You will welcome guests, coordinate with servers and bussers, handle reservations and to-go orders, maintain a clean reception area, and support the team while upholding health and safety standards.