Guest Experience Host — Warm Welcome, Seamless Seating

Gravity Haus; Breckenridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

All-In Gravity Haus Membership

Job summary

Gravity Haus is seeking an energetic Host to be the first contact for guests, setting the tone for an exceptional dining experience. You will welcome guests, manage reservations, and ensure every guest feels seen and valued in a busy restaurant

As part of Gravity Haus, you’ll embody hospitality, community, and culture while supporting team operations during peak service with a premium guest experience.

Qualifications

• 1+ year of restaurant, hospitality, or customer service experience required.

Responsibilities

• Welcome guests warmly and greet with enthusiasm and professionalism.
• Manage reservations and seating using OpenTable to balance wait times and table rotation.
• Communicate wait times clearly and manage the waitlist with hospitality.
• Escort guests to tables, present menus, and describe current features or experiences.
• Assist with special seating requests or accessibility needs to ensure comfort for all guests.
• Collaborate with service and management to ensure smooth guest flow and front/back of house communication.
• Maintain cleanliness and organization of the host stand, entrance area, and dining room.
• Support with side work, menu updates, and guest needs during peak service periods.
• Participate in pre-shift lineups and team meetings to stay informed on changes.

Skills

Hospitality experience

Customer service

OpenTable

Tools

OpenTable

Job description

Gravity Haus is seeking an energetic Host to be the first contact for guests, setting the tone for an exceptional dining experience. You will welcome guests, manage reservations, and ensure every guest feels seen and valued in a busy restaurant

As part of Gravity Haus, you’ll embody hospitality, community, and culture while supporting team operations during peak service with a premium guest experience.