Guest Experience Host - Warm Welcome & Reservations

Cabin Juice; Breckenridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

All-In Gravity Haus Membership

Job summary

Gravity Haus in Breckenridge, Colorado, is seeking an energetic Host to be the first point of contact for guests. You’ll set a welcoming tone, manage reservations, and ensure a smooth dining flow in a premium hospitality environment.

Responsibilities include greeting guests, coordinating seating, and communicating wait times while collaborating with front-of-house teams. A friendly demeanor, strong communication, and 1+ year of hospitality experience are preferred.

Qualifications

• 1+ year of restaurant, hospitality, or customer service experience preferred.
• Naturally friendly, warm and engaging personality.
• Exceptional communication, multitasking and organizational skills.
• Calm, composed demeanor under high-volume service.
• Professional appearance and demeanor aligned with premium hospitality.

Responsibilities

• Greet guests warmly and set a welcoming tone at arrival.
• Manage reservations and seating using OpenTable and other systems.
• Escort guests to tables, provide menus, and explain specials or experiences.
• Communicate wait times accurately and manage the waitlist transparently.
• Assist with special seating or accessibility needs for an inclusive experience.
• Collaborate with service and management for smooth guest flow and communication.
• Maintain cleanliness and organization of the host stand and entrance.
• Support team with side work, menu updates, and peak-service guest needs.
• Participate in pre-shift lineups and team meetings to stay informed.
• Represent Gravity Haus values as a brand ambassador to guests and members.

Skills

Customer service

Communication

Multitasking

Organizational skills

Professional demeanor

Tools

OpenTable

Job description

Gravity Haus in Breckenridge, Colorado, is seeking an energetic Host to be the first point of contact for guests. You’ll set a welcoming tone, manage reservations, and ensure a smooth dining flow in a premium hospitality environment.

Responsibilities include greeting guests, coordinating seating, and communicating wait times while collaborating with front-of-house teams. A friendly demeanor, strong communication, and 1+ year of hospitality experience are preferred.