Host

Gravity Haus; Breckenridge (CO); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

All-In Gravity Haus Membership

Résumé du poste

Gravity Haus is seeking an energetic Host to be the first contact for guests, setting the tone for an exceptional dining experience. You will welcome guests, manage reservations, and ensure every guest feels seen and valued in a busy restaurant

As part of Gravity Haus, you’ll embody hospitality, community, and culture while supporting team operations during peak service with a premium guest experience.

Qualifications

• 1+ year of restaurant, hospitality, or customer service experience required.

Responsabilités

• Welcome guests warmly and greet with enthusiasm and professionalism.
• Manage reservations and seating using OpenTable to balance wait times and table rotation.
• Communicate wait times clearly and manage the waitlist with hospitality.
• Escort guests to tables, present menus, and describe current features or experiences.
• Assist with special seating requests or accessibility needs to ensure comfort for all guests.
• Collaborate with service and management to ensure smooth guest flow and front/back of house communication.
• Maintain cleanliness and organization of the host stand, entrance area, and dining room.
• Support with side work, menu updates, and guest needs during peak service periods.
• Participate in pre-shift lineups and team meetings to stay informed on changes.

Connaissances

Hospitality experience

Customer service

OpenTable

Outils

OpenTable

Description du poste

Description

Gravity Haus is seeking an energetic, organized, and outgoing Host to be the first point of contact for our guests. As a Host, you’ll set the tone for an exceptional dining experience — welcoming guests warmly, managing reservations efficiently, and ensuring every guest feels seen and valued. You’ll play a vital role in keeping the flow of the restaurant running smoothly while embodying the Gravity Haus commitment to hospitality, connection, and community.

Key Responsibilities

• Welcome guests warmly and create an inviting first impression by greeting everyone who enters the restaurant with enthusiasm and professionalism.
• Manage reservations and seating using OpenTable (or other POS/reservation platforms), balancing guest preferences, wait times, and table rotation to maximize efficiency and guest satisfaction.
• Communicate wait times accurately and manage the waitlist with transparency and hospitality.
• Escort guests to their tables, providing menus and explaining any current features, specials, or experiences.
• Assist with special seating requests or accessibility needs to ensure every guest has a comfortable, inclusive experience.
• Collaborate with the service and management teams to ensure smooth guest flow and excellent communication between the front and back of house.
• Maintain cleanliness and organization of the host stand, entrance area, and dining room.
• Support the team by helping with side work, menu updates, and guest needs during peak service periods.
• Participate in pre-shift lineups and team meetings, staying informed on menu changes, promotions, and events.
• Serve as a Gravity Haus ambassador, representing our values and sharing the Gravity Haus story with guests and members.
• Communicate effectively with managers about guest feedback, service issues, or opportunities to improve the guest experience.

What We’re Looking For

• 1+ year of restaurant, hospitality, or customer service experience preferred.
• A naturally friendly, warm, and engaging personality.
• Exceptional communication, multitasking, and organizational skills.
• A calm and composed demeanor under pressure, even during high-volume service periods.
• Professional appearance and demeanor consistent with a premium hospitality environment.
• Familiarity with OpenTable or similar reservation systems preferred.
• Flexible availability, including nights, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 25 lbs.
• Comfortable navigating a busy restaurant floor safely and efficiently.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.