Guest Experience Host, Temporary Exhibition

Toledo Museum of Art; Toledo (OH); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Plan

Museum Family Membership

Job summary

The Toledo Museum of Art is seeking a Temporary Exhibition Experience Host to support a welcoming, safe, and engaging visitor experience for Losing Ourselves Together: The Art of Bobby Anspach. This role serves as a visible presence, guiding visitors, answering questions, and facilitating positive guest interactions within the galleries.

Ideal candidates will have 2+ years in visitor services or hospitality, strong verbal communication, and a customer-service mindset.

Qualifications

• High school diploma or GED required.
• Minimum 2 years in visitor service, hospitality, customer service or sales.

Responsibilities

• Welcome and engage guests in the temporary exhibition gallery; provide directions and information about campus, collections, events, and artists.
• Manage tasks related to the temporary exhibition and assist with exhibition messaging.
• Support visitor flow and monitor capacity in the exhibition area.
• Promote museum memberships, events, exhibitions, and merchandise to visitors.
• Conduct visitor surveys and document responses; de-escalate issues as needed.

Skills

Verbal communication

Empathy

Customer service

Hospitality

Public engagement

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Toledo Museum of Art is seeking a Temporary Exhibition Experience Host to support a welcoming, safe, and engaging visitor experience for Losing Ourselves Together: The Art of Bobby Anspach. This role serves as a visible presence, guiding visitors, answering questions, and facilitating positive guest interactions within the galleries.

Ideal candidates will have 2+ years in visitor services or hospitality, strong verbal communication, and a customer-service mindset.