Guest Experience & Retail Associate

San Antonio Museum of Art; San Antonio (TX); On-site; USD 16,000 - 23,000; Part time

Job summary

San Antonio Museum of Art is seeking a Visitor Experience Associate to greet guests, handle sales at the Museum Shop and Front Desk, and promote memberships and events. The role emphasizes outstanding customer service and a welcoming guest experience.

Responsibilities include processing transactions, managing inventory, stocking displays, and fulfilling online orders. You will collaborate with the Visitor Experience team to ensure smooth shop operations and engaging experiences that support

Qualifications

• High School Diploma; college degree preferred.
• Cash handling and retail experience required.
• Must be willing to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and promote memberships, products, and events.
• Process sales transactions at the Museum Shop and Front Desk.
• Maintain a clean, organized shop and restock merchandise.
• Assist with online orders and inventory management.
• Collaborate with management to ensure guest engagement and sales.

Skills

Cash handling

Customer service

Retail experience

Computer literacy

Education

High School Diploma

College degree preferred

Tools

Counterpoint

Altru by Blackbaud

Job description

San Antonio Museum of Art is seeking a Visitor Experience Associate to greet guests, handle sales at the Museum Shop and Front Desk, and promote memberships and events. The role emphasizes outstanding customer service and a welcoming guest experience.

Responsibilities include processing transactions, managing inventory, stocking displays, and fulfilling online orders. You will collaborate with the Visitor Experience team to ensure smooth shop operations and engaging experiences that support