Guest Experience Ambassador — Admissions & Retail

Imagination Station; Toledo (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused science center in Toledo is seeking a Visitor Services Associate to create welcoming experiences for visitors. This role involves greeting guests, processing admissions, and promoting memberships while ensuring a high standard of customer service. Ideal candidates will have a high school diploma and experience in customer service or retail. The position requires strong communication skills and the ability to work in a dynamic environment. Flexibility for weekends and holidays is necessary.

Qualifications

• Strong interpersonal and communication skills with the ability to connect with people of all ages.
• Comfort working in a fast-paced, high-energy, public-facing environment.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Greet and welcome all visitors with enthusiasm.
• Process admissions transactions accurately using the point-of-sale (POS) system.
• Sell and promote memberships, communicating value and benefits.

Skills

Interpersonal and communication skills

Customer service experience

Cash handling experience

Detail-oriented

Education

High school diploma or GED equivalent

Job description

A community-focused science center in Toledo is seeking a Visitor Services Associate to create welcoming experiences for visitors. This role involves greeting guests, processing admissions, and promoting memberships while ensuring a high standard of customer service. Ideal candidates will have a high school diploma and experience in customer service or retail. The position requires strong communication skills and the ability to work in a dynamic environment. Flexibility for weekends and holidays is necessary.