Guest Experience Host & Takeout Specialist

Good N U Hospitality; Boston (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A local hospitality group in Boston is seeking dedicated Support Staff to enhance guest experiences by combining the roles of hosts and takeout attendants. Responsibilities include providing exceptional service, managing seating, and assisting team members during busy times. The ideal candidate should possess a positive attitude, a strong sense of teamwork, and a commitment to maintaining professionalism. Join a cohesive team that takes pride in delivering outstanding hospitality.

Responsibilities

• Greet, seat, and assist guests with warmth and professionalism.
• Answer phones promptly and courteously, process payments and package takeout.
• Manage and update the seating tablet in real time to minimize guest wait times.
• Run food to tables, clear and reset tables, assist servers for timely service.
• Step in wherever help is needed, ensuring team support during busy periods.

Job description

A local hospitality group in Boston is seeking dedicated Support Staff to enhance guest experiences by combining the roles of hosts and takeout attendants. Responsibilities include providing exceptional service, managing seating, and assisting team members during busy times. The ideal candidate should possess a positive attitude, a strong sense of teamwork, and a commitment to maintaining professionalism. Join a cohesive team that takes pride in delivering outstanding hospitality.