Guest Experience Host - Seamless Seating & Warm Welcome

American Social; Florida; Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

American Social is seeking a friendly host to greet guests and manage the seating flow with a welcoming attitude. You will coordinate with servers and managers to optimize table availability, update waiting lists, and assist as needed with reservations and guest inquiries.

The role requires working late-night shifts, maintaining cleanliness of the host area, and assisting other departments as needed. English fluency and good customer service are essential.

Formación

• Fluent in English with strong communication skills.
• Ability to work late-night shifts, potentially until 12 AM–3 AM.
• Food/beverage knowledge a plus.
• Must be able to stand and move for extended periods.
• Ability to lift up to 30 pounds.

Responsabilidades

• Greet guests as they enter the restaurant.
• Seat guests, manage waiting list, and notify guests when seating is available.
• Coordinate with servers and managers on table availability and large parties.
• Maintain cleanliness and stocking of host area (menus, silverware, etc.).
• Assist with reservations, take-out orders, and guest inquiries.

Conocimientos

Fluent English

Attention to detail

Customer service

Teamwork

Speed and accuracy

Herramientas

OpenTable seating system

Descripción del empleo

American Social is seeking a friendly host to greet guests and manage the seating flow with a welcoming attitude. You will coordinate with servers and managers to optimize table availability, update waiting lists, and assist as needed with reservations and guest inquiries.

The role requires working late-night shifts, maintaining cleanliness of the host area, and assisting other departments as needed. English fluency and good customer service are essential.