Guest Experience Host — Seating & Service

American Social; Tampa (FL); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

American Social is hiring a friendly host to greet guests, manage seating, and maintain an exceptional guest flow. You will use OpenTable to coordinate reservations, assist team members, and ensure front-of-house operations run smoothly.

Ideal candidates are 18+, able to work late shifts, and have strong English communication. Food safety certs are a plus, and weekend availability is required.

Qualifications

• Minimum age 18.
• Late-night shifts may be required (up to 3 AM).
• Food handling certificate is a plus.
• Fluent in English (speak, read, write).
• Attention to detail, speed and accuracy required.
• Able to transport items up to 30 pounds.
• Weekend and holiday availability required.
• Alcohol Awareness Certification (ServSafe, TIPs, etc) a plus.

Responsabilités

• Greet guests as they enter the restaurant.
• Seat guests, manage waiting list, and notify when seating is available.
• Use seating system (OpenTable) to maintain guest flow.
• Monitor reservations and update managers and guests.
• Communicate seating and station needs with servers and managers.
• Ensure host areas are stocked and clean (menus, silverware, etc).
• Maintain restroom and lobby cleanliness and sanitation.
• Assist with pre-shift meetings, rolling silverware, and resetting tables.
• Answer phones with directions, hours, and take-out orders.
• Support FOH/BOH priorities and teamwork across shifts.
• Flex to assist other departments when needed.

Connaissances

Fluent in English

Attention to detail

Customer service

Teamwork

Able to lift up to 30 pounds

Formation

Food handling certificate (plus)

Outils

OpenTable

Description du poste

American Social is hiring a friendly host to greet guests, manage seating, and maintain an exceptional guest flow. You will use OpenTable to coordinate reservations, assist team members, and ensure front-of-house operations run smoothly.

Ideal candidates are 18+, able to work late shifts, and have strong English communication. Food safety certs are a plus, and weekend availability is required.