Guest Experience Host (Reservations & Seating)

Bar Goa Hubbard; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Bar Goa Hubbard in Chicago seeks a friendly, organized Host/Hostess to welcome guests and support a fast-paced dining room. You will greet guests, manage reservations, walk-ins, and the waitlist, and coordinate seating with servers for smooth service.

Ideal candidates bring hospitality experience, strong communication, multitasking ability, and a neat, professional appearance while remaining calm during busy periods.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Excellent communication and customer service skills.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Greet guests warmly and provide a welcoming first impression.
• Manage reservations, walk-ins, and the waitlist.
• Seat guests efficiently while maintaining proper table rotation and pacing.
• Communicate with servers and management to ensure smooth service.
• Answer phone calls and assist with reservation inquiries.
• Monitor table availability and coordinate seating during busy periods.
• Maintain a clean, organized, and welcoming host stand and entrance.
• Handle guest concerns professionally and courteously.
• Assist the service team as needed.

Skills

Customer service

Communication

Multitasking

Organization

Hospitality experience

Tools

Resy/OpenTable

Job description

Bar Goa Hubbard in Chicago seeks a friendly, organized Host/Hostess to welcome guests and support a fast-paced dining room. You will greet guests, manage reservations, walk-ins, and the waitlist, and coordinate seating with servers for smooth service.

Ideal candidates bring hospitality experience, strong communication, multitasking ability, and a neat, professional appearance while remaining calm during busy periods.