Guest Experience Host — Reservations & Front Desk

Novikov Beverly Hills; Beverly Hills (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Novikov Beverly Hills is seeking a friendly Host to greet guests, assist with seating, and help manage reservations in a fast-paced dining room. You will strive to provide an exceptional guest experience from arrival to departure.

Responsibilities include answering calls, handling waitlists, maintaining a spotless dining area, and collaborating with a polished team to ensure smooth service throughout peak hours in Beverly Hills.

Qualifications

• Experience as host or in customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a high-volume environment.

Responsibilities

• Greet guests and assist with seating.
• Manage reservations and waitlists using computerized system.
• Answer phone calls and respond to online inquiries promptly.
• Handle guest complaints and concerns with grace and professionalism.
• Help maintain a clean and organized dining room.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Multitasking

Italian language

Tools

Reservation management software

Microsoft Office

Job description

Novikov Beverly Hills is seeking a friendly Host to greet guests, assist with seating, and help manage reservations in a fast-paced dining room. You will strive to provide an exceptional guest experience from arrival to departure.

Responsibilities include answering calls, handling waitlists, maintaining a spotless dining area, and collaborating with a polished team to ensure smooth service throughout peak hours in Beverly Hills.