Guest Experience Host - Part Time

Bass Pro, LLC; Mesa (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Mesa, AZ is seeking a part-time Greeter to welcome guests and provide friendly, prompt customer service. The role involves greeting customers, distributing promotional materials, and helping with in-store pickup and club programs.

You will maintain a professional appearance, assist with checks for returns, and support events while keeping the store entry area clean and safe. Occasional lifting and coordination with Outfitters for guest check-ins of firearms per SOP are required.

Qualifications

• High school diploma or equivalent is required.
• Experience in a customer service environment is preferred.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Strong self-motivation and ability to work unsupervised.

Responsibilities

• Greet all customers in a friendly and outgoing manner.
• Actively promote programs including CLUB Membership, VOC, and In-Store Pickup.
• Model brand standards with professional dress and appearance.
• Check in customers’ merchandise for returns and log visitors including vendor reps.
• Inform customers about events and promotions and distribute promotional materials.
• Keep entryway and work area clean, tidy, and safe.
• Assist guest check-in for firearms with designated Outfitter per SOP; greeters must not handle firearms.

Skills

Organizational skills

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Mesa, AZ is seeking a part-time Greeter to welcome guests and provide friendly, prompt customer service. The role involves greeting customers, distributing promotional materials, and helping with in-store pickup and club programs.

You will maintain a professional appearance, assist with checks for returns, and support events while keeping the store entry area clean and safe. Occasional lifting and coordination with Outfitters for guest check-ins of firearms per SOP are required.