Guest Experience Host — OpenTable & Seating Maestro

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Graton Resort & Casino is seeking a courteous and professional Rooftop Restaurant Host in California. You will greet guests, manage seating, and coordinate reservations to ensure a seamless dining experience.

Key duties include escorting guests to tables, presenting menus, and using OpenTable for reservations and waitlists. A polished appearance and excellent communication are essential for success in this role.

Qualifications

• Greet guests promptly and professionally upon arrival.
• Explain daily specials and seating options as needed.
• Demonstrate strong communication and polished appearance at all times.

Responsibilities

• Greet guests promptly, warmly, and professionally on arrival.
• Manage reservations, waitlists, and walk-ins using OpenTable.
• Escort guests to tables and present menus as needed.
• Maintain an organized host stand and lobby area.
• Communicate wait times clearly to guests.
• Coordinate with management and service staff to ensure smooth service.

Skills

Guest greeting

Communication

Tools

OpenTable

Job description

Graton Resort & Casino is seeking a courteous and professional Rooftop Restaurant Host in California. You will greet guests, manage seating, and coordinate reservations to ensure a seamless dining experience.

Key duties include escorting guests to tables, presenting menus, and using OpenTable for reservations and waitlists. A polished appearance and excellent communication are essential for success in this role.