Guest Experience Host - Welcoming Dining Lead

Appellation; Healdsburg, Northern (CA, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Appellation Hotels in Healdsburg, CA is seeking a friendly Host to greet guests, manage the waitlist, seat guests, and help the dining room run smoothly. This non-exempt, hourly role requires excellent customer service, a welcoming attitude, and the ability to multitask in a fast-paced environment.

You will be the first point of contact for guests, coordinate reservations and seating preferences, and ensure compliance with California health and safety regulations and labor laws.

Qualifications

• Previous experience in a restaurant, hospitality, or customer service environment is preferred but not required.
• Exceptional interpersonal and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic math skills for managing waitlist and reservations.
• 18+ may be required for some duties based on restaurant policy

Responsibilities

• Greet guests warmly and seat them according to the seating plan.
• Manage reservations and waitlists; communicate wait times to guests.
• Answer calls, take reservations, and provide menu information and services.
• Follow California health and safety regulations and labor laws.

Skills

Interpersonal skills

Communication skills

Multitasking

Basic math

Customer service

Job description

Appellation Hotels in Healdsburg, CA is seeking a friendly Host to greet guests, manage the waitlist, seat guests, and help the dining room run smoothly. This non-exempt, hourly role requires excellent customer service, a welcoming attitude, and the ability to multitask in a fast-paced environment.

You will be the first point of contact for guests, coordinate reservations and seating preferences, and ensure compliance with California health and safety regulations and labor laws.