Guest Experience Host - Mission Pacific (Full Time)

Hyatt Hotels Corporation; Oceanside, Northern (CA, KY); Hybrid; USD 43,000 - 46,000; Full time

Benefits offered by this job

12 Complimentary hotel room nights

Discounted room rates

Medical/Dental/Vision Insurance

401K with employer match

Employee stock purchase plan

Free employee meals

Job summary

Hyatt offers a Guest Experience Host role at Mission Pacific in Oceanside, CA. You will manage the front desk, check guests in/out, explain hotel services, and process payments, acting as the face of Hyatt to create memorable experiences.

We value friendly, reliable team players who can work flexible hours, including weekends and holidays. The role pays $21.50 per hour with a competitive benefits package.

Qualifications

• Previous hotel front desk experience or strong customer service background.
• Refined verbal communication skills and a courteous demeanor.
• Ability to stand for long periods and lift light loads as needed.

Responsibilities

• Handle guest registration and check-in/out efficiently and warmly.
• Explain hotel services, promotions and local information to guests.
• Process payments and serve as the face of Hyatt to guests.

Skills

Front desk experience

Customer service

Verbal communication

Stamina

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Guest Experience Host - Mission Pacific (Full Time)

jdv by Hyatt JDV Oceanside US - CA - Oceanside

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

The hourly rate for this position is $21.50/hr

Hyatt has a very competitive benefit package for colleagues, which may include:

• 12 Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• And so much more!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Previous hotel front desk experience or 2+ years of customer service strongly preferred
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about25 pounds)
• Must be able to work a flexible schedule, including weekends and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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