Guest Experience Host - Mission Pacific (Full Time)

JdV by Hyatt; Oceanside (CA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

12 free room nights

Discounted guest rates

Bereavement pay

Vacation leave

Health insurance

401K with match

Stock purchase plan

Employee meals

Job summary

Hyatt Oceanside is seeking a Front Office Associate to greet guests, handle registration, inform them of hotel services and promotions, and process payments.

This visible role offers interaction with guests and contributes to the guest experience; prior front desk or 2+ years customer service preferred.

The position pays $21.50 per hour with Hyatt benefits including room nights, discounted rates, insurance, 401(k) and more.

Qualifications

• Front desk experience or strong customer service background preferred.
• Ability to communicate clearly with guests and team members.
• Comfortable standing for long periods and lifting moderate weights.

Responsibilities

• Handle guest registration and check-in/out procedures.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.

Skills

Front desk experience

Customer service

Verbal communication

Flexibility

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - JDV Oceanside

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Hourly Rate

The hourly rate for this position is $21.50/hr

Benefits

• 12 Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• And so much more!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Previous hotel front desk experience or 2+ years of customer service strongly preferred
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about 25 pounds)
• Must be able to work a flexible schedule, including weekends and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.