Front Office Agent - Part Time

Hyatt Hotels Corporation; Hawaii; Hybrid; USD 34,000 - 39,000; Part time

Job summary

Hyatt Hotels Corporation in Hawaii is seeking a Front Office Agent for our Hana-Maui Resort. The role focuses on guest check-in/out, providing aloha service, and promoting hotel services. The position is part-time with an hourly rate of $25.75, requiring availability evenings, weekends, and holidays.

Our associates work in an environment that values guest experience, teamwork, and real aloha spirit. If you have prior front desk experience and a passion for hospitality, we’d love to hear from you.

Qualifications

• Needs to be able to work independently.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Guest registration and check-in/check-out processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment.
• Respond to guest inquiries and assigned tasks.
• Maintain independence, discipline, and problem-solving to meet goals.

Skills

Independent worker

Verbal and written communication

Guest service mindset

Job description

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\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

The hourly rate for the Part‑time front office agent is $25.75

The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management. The front office agent is able to work independently, having autonomy, discipline and problem‑solving skills to complete tasks and meet goals without constant supervision. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

\"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\"

Qualifications

• Needs to be able to work independently.


• A true desire to satisfy the needs of others in a fast‑paced environment.


• Refined verbal and written communication skills


• Must be able to provide full availability including evenings, weekends and holidays.

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