Front Office Agent- FT

Hyatt Hotels Corporation; California, Northern (MO, KY); Hybrid; USD 29,000 - 31,000; Full time

Benefits offered by this job

Wage range: $21–$22.50 per hour

Job summary

Hyatt Place Madison/Downtown in Madison, WI is hiring a Front Office Associate. You will welcome guests, register them, and communicate hotel services and promotions while handling payments and inquiries.

This role places you at the front of Hyatt, contributing to memorable guest experiences through friendly, professional service. Strong communication, a customer-first attitude, and the ability to stand for long periods are essential.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and provide courteous, efficient service to guests.

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel like the proper way to make a bed or how to best handle luggage it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. "

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Wage range of $21 to $22.50 per hour
• Must be able to work weekends & holidays

Hyatt Place Madison/Downtown | Madison , WI , US

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