Front Office Agent- FT

The Unbound Collection by Hyatt; Carmel-by-the-Sea (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Hyatt Carmel Valley Ranch is seeking a Front Office Associate to handle guest registration and communicate hotel services and promotions. This role offers visibility and direct impact on guest experience, with opportunities for casual conversations and earning potential through courteous service.

You will be the face of Hyatt, supporting smooth check-in/out and guest inquiries. Prior front desk or hotel clerk interest is welcome, and weekend/holiday availability is required.

Qualifications

• A true desire to satisfy guests' needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Weekend & holidays availability required.

Responsibilities

• Assist guests with registration and check-in/out.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.

Skills

Customer service

Verbal and written communication

Stamina to stand long periods

Job description

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Organization - Carmel Valley Ranch

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Wage range of $21 to $22.50 per hour
• Must be able to work weekends & holidays

Use your past hotel job experience to make a difference at Hyatt.