Guest Experience Host – Mediterranean Dining

ofCorsica NYC; New York (NY); Híbrido; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

OfCorsica hosts welcome guests with warmth and hospitality rooted in Mediterranean tradition, managing reservations, seating, and guest flow to ensure a seamless arrival. The host sets the tone for service and supports front-of-house communication with management.

Role emphasizes a polished appearance, strong interpersonal skills, and the ability to multitask in a fast-paced dining environment, while coordinating with servers and managers to deliver an exceptional guest experience.

Qualificações

• 1+ year experience in a host or customer-facing hospitality role preferred
• Strong interpersonal and communication skills
• Professional appearance and welcoming demeanor
• Ability to multitask in a fast-paced environment
• Basic knowledge of reservation systems (OpenTable or Resy a plus)
• Flexible availability including evenings, weekends and holidays
• Ability to stand for extended periods and move throughout the venue
• Passion for hospitality and guest service

Responsabilidades

• Greet guests warmly upon arrival and provide a polished welcome
• Manage reservations, walk-ins, waitlists, and seating assignments
• Balance dining room flow between guests, servers, and kitchen pace
• Communicate accurate wait times and updates to guests
• Answer phones and assist with reservation inquiries
• Coordinate with servers, bussers and managers to support service
• Maintain cleanliness at the host stand and waiting areas
• Thank guests upon departure and invite them to return
• Stay informed about menu offerings and venue events to upsell

Conhecimentos

Strong interpersonal skills

Professional demeanor

Multitasking

Excellent communication

OpenTable knowledge

Resy knowledge

Hospitality mindset

Ferramentas

OpenTable

Resy

Descrição da oferta de emprego

OfCorsica hosts welcome guests with warmth and hospitality rooted in Mediterranean tradition, managing reservations, seating, and guest flow to ensure a seamless arrival. The host sets the tone for service and supports front-of-house communication with management.

Role emphasizes a polished appearance, strong interpersonal skills, and the ability to multitask in a fast-paced dining environment, while coordinating with servers and managers to deliver an exceptional guest experience.